| Name overkill doesn't just happen in the hotel industry - it's everywhere. - Scott Ginsberg |
| |
| Answering the phone in a friendly manner and with a helpful attitude isn?t rocket science, but it is ... - Dana Martin |
| |
| Would you agree that there are some people that seem to have a gift for delivering top customer serv ... - Dr. Gary S. Goodman |
| |
| Retail business loves repeat custom. The more regulars we have, the more likely we are to be success ... - P Hathaway |
| |
| Want to get more work and at the same time, grow your business? Here is how. - Javier Cabrera |
| |
| Fast effective FREE technique to help you solve your consumer problem... - Andrew Lawrence |
| |
| Don't fall into the "pass the buck" syndrome when referring customers to a supervisor, manager or si ... - Robert Bacal |
| |
| According to Dr. Gary S. Goodman, popular keynote speaker, best-selling author, and President of Cus ... - Dr. Gary S. Goodman |
| |
| Management leadership training creates a front-of-mind-awareness that determines not only what is im ... - Richard L Williams |
| |
| Do many of us realize that we are working an unpaid part time job for the grocery stores and some ho ... - Sean North |
| |
| Why should you deliver more than what was bargained for? If you want to keep your customers from str ... - Bette Daoust, Ph.D. |
| |
| In a restaurant, not so far away, in the not so distant future, a telephone rings, a customer compla ... - Albert Barneto |
| |
| It is important to remember that the customer doesn't necessarily see things in the same way we do. ... - Etienne Gibbs |
| |
| Corporations in every sector are spending more than ever before in an attempt to improve their custo ... - John Di Frances |
| |
| "Thanks,? we all say, when someone does something nice for us. But do we mean it? Sometimes, we ratt ... - Alyson Mead |
| |
